Lemon Rose Studios

Terms of Service For Live Watercolour Illustration and Online ServiceYou must read and agree to these terms and conditions before making the payment for this service. By paying for the service, you are confirming that you have read and accepted the following terms.Your Commitments
1. These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer or you). We are Lemonrosestudios (or Lemon Rose Studios), the sole trading business of Rebecca Appleton with email address [email protected]; (‘the artist’, ‘us’ or ‘we’).
2. These are the terms on which we sell Live Watercolour Illustration Services and Online Watercolour portrait commission service to you. By ordering any of these Services, you agree to be bound by these Terms and Conditions. You must be 18 years old or have parental consent to purchase these services.Fees and Payment
3. Prices and rates are non-negotiable.
4. Payment is accepted via cash, PayPal or other secure digital services such as SumUp or Square.
5. Fees and charges include VAT at the rate applicable at the time of the sale.Risk
6. Risk of damage to, or loss of, any goods will pass to you when the goods are delivered to you or received by you.
7. You do not own the goods until we have received payment in full.
8. You pay upfront for this service.
9. The artist will not begin the illustration without prior payment.
If you decide to leave the table, it is your responsibility to remember and schedule time to pick up your completed illustration. The artist may ask you to leave your name and email to contact you.
10. If you forget to collect your illustration after the live illustration event is over, we are not responsible for shipping it to you after the scheduled event.
11. Shipping is available to customers that did not return to pick up their illustration that was completed during the live illustration event it was paid for at. In this case, if you have left a name and email, we can discuss shipping options.
12. Illustrations can be stored for up to 3 months. If these are not collected, they may be recycled.Shipping
13. Shipping is available to customers who paid for an online commission. Shipping is not included in the cost of the illustration on paper. Shipping fee is £2.99. Combined shipping discounts will be applied at checkout.
14. Any illustration commission you pay for, I can send a photograph of it for you to keep.
15. Shipping is only available in the UK. International shipping is currently unavailable.
16. I do not accept returns. If you have any issues with an order please contact me at [email protected]
17. To help keep shipping costs low, I offer Royal Mail First Class or Second Class letter mail (no tracking) for UK orders for small orders. These orders are sent in stamped envelopes. Tracking is available for orders containing larger items. These orders are sent in padded/rigid mailers.
18. Please allow 5-7 business days for your order to ship. Once shipped, your order may take up to 4 business days to be delivered.Cancellation of Services
19. You can withdraw the act of service by telling us before the payment/contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
20. Once you have paid, however, you agree to accept the Terms of Service, and enter into a contract with Lemonrosestudios (Lemon Rose Studios).
21. All payments for this service are non-refundable.Duration, termination and suspension
22. The Contract continues as long as it takes us to perform the Services.
23. Either you or we may terminate the Contract or suspend the Services at any time by a written notice of termination or suspension to the other, only if that other:
Commits a serious breach, or series of breaches resulting in a serious breach, of the Contract and the breach either cannot be fixed or is not fixed within 30 days of the written notice; or
Is subject to any step towards its bankruptcy or liquidation.
24. On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.Queue system
25. Guests/customers must form a queue to get their caricatures drawn, which are done so on a first come, first served basis as standard.
26. Guests/customers are welcome to leave the queue, but sadly as the artist is constantly facing forward and drawing at a very fast speed, she cannot be responsible for queue management, such as remembering who was in line, and who had been queueing from a set time.Abuse and satisfaction
27. We expect you to be respectful of our property, displays and equipment. Any damages will incur an invoice for replacements or repairs.
28. We will not tolerate abusive, aggressive, offensive or intimidating guests/customers who are aggrieved at not having the chance to be drawn. The artist will remain polite and helpful, but the time booked is the length of time the artist will draw for.
29. To avoid disappointment, please plan your day to schedule waiting and drawing time. The artist will display the drawing times on a sign and on social media but, as above, it is not guaranteed that all guests/customers will see this, especially if they join the back of a queue which obstructs the view.
30. We will not tolerate abusive, aggressive, offensive or intimidating guests/customers who are unhappy with the service provided. And therefore we have the right to decline any commission that the artist cannot adequately execute. We will politely inform the guest/customer we cannot provide the service to them.
31. What you see is what you get; there is a range of examples of what the artist is capable of. Disappointment with the final product is not a valid reason for refund. If you are disappointed, please leave a review - there is a review form on https://lemonsandwhiteroses.carrd.co/. If a guest/customer is not happy with their likeness on the day, the artist may draw them again, but they must rejoin the back of the queue to give others a chance to be drawn. If the queue is too long for them to be seen again, sadly they won’t be able to be redrawn, but they can pay to be drawn after the event from a photo of their choice. After the event, illustrations to be redrawn will have to be paid for in full, as if it were a whole new illustration commission.Drawing speed
32. Caricatures on average take anywhere between 5 and 12 minutes per person as every individual is different.
33. Children will be slightly quicker as they have simpler and smaller features, and individuals with particularly thick or long hair, or any features such as facial hair or glasses may take slightly longer for example.
34. The estimations Lemon Rose Studios (Lemonrosestudios) provide of how many people will be drawn per hour are approximations only.Use of photographs
35. The artist may take a photo of you holding your completed illustration, with verbal permission. For children, the parent will be asked for consent if present, however this is not always possible. 36. You consent to the use of all images of you taken at the live drawing session via the Lemon Rose Studios (Lemonrosestudios) and Lemonsandwhiteroses Instagram accounts and Websites, and for marketing purposes, unless you state otherwise in advance of the event. Specific images can however be removed from the internet following the event if required.Ownership and Copyright
37. All work is for personal or private use only unless agreed upon by both parties.
38. As the artist, I maintain all rights to my work and I may use it for my needs such as portfolios, unless discussed otherwise by both parties.
39. The artist reserves the right to use the artwork for self promotion material in the form of banners, fliers, samples etc, but will use these appropriate to the commission.
40. You must credit me (@lemonrosestudios) as the artist whenever the art is used and showcased.Privacy
41. Please refer to the Lemon Rose Studios Privacy notice about data collection. Data stored is protected under the Data Protection Act 2018. Read more here: Lemon Rose Studios Privacy NoticeBy paying for the service, you are confirming that you have read and accepted the above terms.Updated/Reviewed: 21 August 2025

Services Provided by Lemon Rose StudiosLive IllustrationBespoke Illustrated-based stationeryPortrait Commission
- Pet Illustration
- Birthday Cards
- Anniversary GiftsEvent PackagesTraditional Watercolour or Digital products available!____________________________________________________________
Watercolour Illustration Commission
Watercolour Portraits:
A6 Portrait - £8
A6 Portrait of 2 people - £10A5 Portrait - £12 | +£4 per extra person
A5 Full Body / Outfit - £12.50 | +£4 per extra personPet Watercolour Portraits:
A6 Pet Portrait - £8 | +£4 per extra person or pet
A5 Pet Portrait - £12 | +£4 per extra person or petHow it works for you? Just send in a photo, make the payment and the illustration will be completed in up to 10 days!For your completed illustration to be posted to you, our shipping price is £2.50._______________________________________________________________Interested?
DM @lemonrosestudios on Instagram or Email: [email protected]

Event Services by Lemon Rose StudiosCurrently offering Live Illustration and bespoke Stationery Services for weddings, birthdays, baby showers and many other events!See packages and package information on the Official Lemon Rose Studios Instagram account.Interested?
DM @lemonrosestudios on Instagram or Email: [email protected]

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